Academic Service
- Decision Support Systems (DSS) – Guest Associate Editor, Special Issue on Extended Reality for Enhanced Decision Making and Organizational Transformation – 2026
- Journal of the Association for Information Systems (JAIS) – Editorial Review Board – 2025-present
- Information Systems Research (ISR) – Editorial Review Board – 2022-present
- Decision Support Systems (DSS) – Associate Editor – 2022-present
- Journal of Applied Structural Equation Modeling (JASEM) – Editorial Advisory Board – 2018-present
- Industrial Management & Data Systems (IMDS) – Guest Editor, Special Issue Editorial Board – 2019
- Information & Management (I&M) – Associate Editor, Editorial Review Board – 2018-2021
- Program Co-Chair: Taiwan Summer Workshop on Information Management (TSWIM) 2026
- Track AE: International Conference on Information Systems (ICIS) 2026 – User Behavior and Engagement
- Track AE: Pacific Asia Conference on Information Systems (PACIS) 2026 – Healthcare in IS
- Scientific Committee: International Conference on Partial Least Squares Structural Equation Modeling (PLS) 2026
- Track AE: International Conference on Information Systems (ICIS) 2025 – Healthcare in IS
- Program Co-Chair: International Conference for Resilience and Management (ICRM) 2024
- Program Committee: Taiwan Summer Workshop on Information Management (TSWIM) 2024
- Track Co-Chair: Pacific Asia Conference on Information Systems (PACIS) 2020, 2021 – Security and Privacy
- Program Committee: International Conference on Service Science and Innovation (ICSSI) 2020
- Session Chair: INFORMS International 2018 – Predictive Analytics in Service and Education
- Session Chair: INFORMS International 2018 – Data Privacy, Path Models and Predictive Analytics
- Panelist: International Conference on Service Science and Innovation (ICSSI) 2013 – Service Engineering Panel
- Discussant: International Association for Management of Technology (IAMOT) 2012
- ACM Transactions on Management Information Systems (TMIS)
- DATA BASE
- Decision Sciences Journal (DSJ)
- Decision Support Systems (DSS)
- European Journal of Information Systems (EJIS)
- IEEE Transactions on Services Computing (TSC)
- Information Systems and e-Business Management (ISEB)
- Information Systems Journal (ISJ)
- Information Systems Research (ISR)
- International Journal of Quality and Service Sciences (IJQSS)
- Journal of Applied Structural Equation Modeling (JASEM)
- Journal of Hospitality and Tourism Technology (JHTT)
- Journal of Management (JoM) Chinese
- MIS Quarterly (MISQ)
- National Taiwan University (NTU) Management Review
- Pacific Asia Journal of the Association for Information Systems (PAJAIS)
- Scientific Research Publishing (SRP)
- CHI Conference on Human Factors in Computing Systems (CHI)
- DIGIT Workshop (SIGADIT)
- Hawaii International Conference on System Sciences (HICSS)
- International Conference on Information Resources Management (ICIRM)
- International Conference on Information Systems (ICIS)
- Pacific Asia Conference on Information Systems (PACIS)
- Council Member: Institute of Service Science, NTHU (2010-present)
- Appointed Student Mentor: Interdisciplinary Program in Management and Technology, NTHU (2011-present)
- Committee Chair: Top Journal Submission Award Committee, College of Technology Management (2024)
- Committee Member: College-level Outstanding Teaching Award Committee, College of Technology Management (2024)
- Committee Chair: Travel Grant for Coauthors Award, College of Technology Management (2022)
- Council Member: International MBA Program, College of Technology Management (2010-2014; 2020-2021)
- Council Member: AACSB Certification Board, College of Technology Management (2014-2019)
- Appointed Student Mentor: NTHU Global Program (2014-2017)
- Advisory Board Member: NTHU Center for Asia Policy (2014-2016)
- Panel Moderator: Taiwan-ASEAN-India Cooperation Forum (TAICF) 2024 at Computex Taipei, organized by the Taipei Computer Association (TCA)
